Clock starts when you reserve a bike or scooter in the Uber app.
You can put the vehicle on hold for up to one hour during your trip. During the hold period, you are charged the standard rate.
$25 fee for locking outside the system area.
Keep an eye out for our local team of brand ambassadors handing out limited free helmets around town to celebrate our launch, or see how you can order a discounted Retrospec or Thousand helmet.
*subject to limited availability
Park bikes and scooters out of the way of pedestrians and other vehicles.
Bikes cannot be left locked to Relay Bike racks
– Atlantic Station (except the commuter corner)
– The Capitol
– City Hall
– Federal Reserve Bank
– Ponce City Market parking garage
You can ride JUMP scooters anywhere within the service zone indicated on the map above, which is also available in the app. When you’re finished riding, leave your bike or scooter parked within the same zone. Bikes and scooters parked outside of the zone are subject to additional fees.