Charges apply during this time.
Ending your ride outside of the system area may result in an additional fee of 10€.
You’ll be able to find and reserve a bike or scooter using the Uber app.
Park bikes out of the way of pedestrians and other vehicles.
Bairro Alto, Castelo, and Alfama. Bikes parked in no parking zones are subject to a 10€ fee.
You can ride JUMP bikes anywhere within the service zone indicated on the map above, which is also available in the app. When you’re finished riding, leave your bike parked within the same zone. Bikes parked outside of the zone are subject to additional fees.
As a registered user of Jump you benefit from personal accident insurance (for specific injuries you may sustain) and civil liability insurance (for liabilities to third parties) during the use of the Jump service during the coverage period:
Note: These insurance covers are subject to respective terms, conditions & exclusions that you can read here:
In the event you’ve been in an accident and think you might have a claim, please submit a claim via one of the following channels:
To Jump through the Jump app (information you provide may be shared with the Insurer, AXA);
Your notification obligations are outlined in full in the above policy documents. Please note that a failure to notify an accident or claim in accordance with applicable policy terms may affect your cover under that policy.